Please note that, as part of our continuing efforts to improve the rental process, from January 2024 a small number of current customers will be moved to a pre-payment account. We’ll update affected customers when we next offer a quote.

We require identification from customers before releasing equipment for use; details of acceptable identification are below. New customers will also need to complete a New Customer form, to add your details to our systems.

Payment of your order will be required before the equipment can be released to you. We may also request an additional deposit, which is refunded at the end of the rental. Once your order is confirmed, we’ll issue a pro-forma invoice. We accept payment by cash or bank transfer.

  • Identification for private individuals (or those acting on behalf of a business, organisation or venue)

    Please provide two proofs of identity, one from each of the lists below:

    • List A – Photo ID
      • Full UK photo driving licence
      • Passport
    • List B – Proof of address, dated within the last three months
      • Bank/Building Society statement
      • Credit/Charge Card statement
      • Utility Bill (Gas, electric, water, landline telephone)
      • Mobile telephone bill
      • Council tax bill
  • Identification for educational establishments & Government agencies

    Please provide a Purchase Order number and written confirmation of the rental from your finance department