Renting With Us
Equipment rental for any event.
Whether you need extra kit for a gig, a sound system for your show, or lights for a tour, we can help

Visit Our Rental Store
Choose from our range of PA, stage lighting, staging, truss, rigging and site ranges, or find ourt more about our rental service below.
The Complete Service
We offer dry-hire equipment rental to production companies, theatres, artists and educational venues.
We offer UK wide delivery and setup/derig services if needed.
Visit our rental catalogue then let us know what you’d like.
If you need something we don’t have on our website, its worth asking us; our rental stock is always increasing.

FAQ's For Our Rental Process
How do I rent from you?
Take a look at our rental range and let us know what you’d like. Remember to let us know if you’d like to collect from us, or have it delivered, and if you’re dry-hiring (we just give you the kit) or if you’d like it set up by us.
We’ll send you a rental quote. When you’re happy, accept your order to book it in. Don’t worry, we won’t ask for any payment until everything is confirmed, but you will need to adhere to our payment and identification terms, which are explained below.
Can I get my rental delivered?
Absolutely. Our vans, trucks and delivery partners deliver across the UK between between 10:00-16:00 each weekday, although flexible out of hours and weekend transport is also available.
We’ll send over a delivery cost on your quote, and send one member of the team to your venue, unless otherwise agreed. Therefore, please ensure you have sufficient people available to assist unloading and/or loading of our vehicle.
Can I collect from you?
Certainly, you can collect your order between 10am – 4pm on the first day of hire from our warehouse near Gateshead, Tyne & Wear. Rentals should be returned between 9am – 12pm on the return date.
What happens if I have a problem?
Every item is quality and safety checked before it leaves us, but in the event of a problem, we provide 24/7 support to all our rental customers. See our Contact Us page for details of our daytime and out of hours contact details. It’ll also be on your delivery paperwork.
Cancelling an order
Cancellation of a rental order must be made by email to us at hire@hi-lights.tv. As per our terms and conditions, this may levy a cancellation charge in relation to the start date of the hire:
- 30 days or more – no charge
- 14-30 days – 20% of total charge
- 3-13 days – 50% of total charge
- 2 days or less – 100% of total charge
Trade Accounts
Trade accounts are only available to customers following a period of trading history with us, and subject to our agreement.
Overdue accounts may be stopped from further orders without warning.
How does my equipment work?
Instruction manuals and guidance is available for some products in our rental catalogue. A full PAT test database is on our website, for customers who may require this certification.
You can always ask our staff during collection if you need assistance with your equipment.
Can you setup the equipment for me?
We can setup your equipment, for customers who would prefer us to install equipment on their behalf. Please let us know if this is something you would like. Our install and derig times are approximate; please ensure we have close vehicular access to your venue.
For larger events, our Production team are available to manage your production from start to finish.
How do I confirm an order?
You’ll need to accept and digitally sign your quote, so that we can book the equipment to you, and provide two forms of identification before the equipment is released to you (see below). If you are hiring from us for the first time, we’ll also ask you to complete some additional paperwork. Quotes are valid for seven days, but equipment is not booked or reserved until confirmed.
How do I pay?
In most cases, payment is required before the equipment can be released to you and/or installation of your equipment begins. We may also request an additional deposit, which is refunded at the end of the rental.
For orders over thirty days away – we’ll send an invoice around four weeks before the order start date.
For orders due to start soon – we’ll send an invoice to you once your order is confirmed. You can also pay for your rental at our warehouse upon collection.
What are the identification requirements
We require identification from customers before releasing equipment for use.
- Identification for those acting on behalf of a business, organisation or venue
Please provide two proofs of identity, one from each of the lists below: - List A – Photo ID
- Full UK photo driving licence
- Passport
- List B – Proof of address, dated within the last three months
- Bank/Building Society statement
- Credit/Charge Card statement
- Utility Bill (Gas, electric, water, landline telephone)
- Mobile telephone bill
- Council tax bill
Identification for educational establishments & Government agencies
Please provide a Purchase Order document from your finance department.
Terms & Conditions
Equipment is hired and/or sold sbuject to our Terms and Conditions of rental. Please pay close attention to these terms, including your insurance requirements and additional charges relating to late returns, uncoiled cables and damaged or lost items.
We're here when you need us
Our friendly staff are available to help you. Email us below and we’ll see how we can help.