Equipment Rental For Any Event
Whether you need extra kit for a gig, a sound system for your show, or lights for a tour, we can help! We offer dry-hire equipment rental to production companies, theatres and educational venues, with UK wide delivery and setup/derig services if needed. Its easy to rent with us:
Visit our sales and rental catalogue then let us know what you’d like to rent using our rental form, or email hire@hi-lights.tv. If you need something we don’t have on our website, its worth asking us; our rental stock is always increasing.
We’ll check availability and send you a rental quote. Our items are priced for rental per-week, with discounts available on some items for one or two day hire.
When you’re happy, accept your order to book it in. Don’t worry, we won’t ask for any payment until everything is confirmed, but you will need to adhere to our payment and identification terms, which are explained below.
Rental Information
Our vans, trucks and delivery partners deliver across the UK between between 10:00-16:00 each weekday, although flexible out of hours and weekend transport is also available. We’ll send one member of the team to your venue, unless otherwise agreed, therefore please ensure you have sufficient people available to assist unloading and/or loading of our vehicle.
Alternatively, you can collect your order between 10am – 4pm on the first day of hire from our warehouse near Washington, Tyne & Wear. Rentals should be returned between 9am – 12pm on the return date.
Every item is quality and safety checked before it leaves us, but in the event of a problem, we provide 24/7 support to all our rental customers. See our Contact Us page for details of our daytime and out of hours contact details. It’ll also be on your delivery paperwork.
Instruction manuals and guidance is available for some products in our rental catalogue. A full PAT test database is on our website, for customers who may require this certification.
We can setup your equipment, for customers who would prefer us to install equipment on their behalf. Please let us know if this is something you would like. Our install and derig times are approximate; please ensure we have close vehicular access to your venue.
For larger events, our Production team are available to manage your production from start to finish.
You’ll need to accept and digitally sign your quote, so that we can book the equipment to you, and provide two forms of identification before the equipment is released to you (see below). If you are hiring from us for the first time, we’ll also ask you to complete some additional paperwork. Quotes are valid for seven days, but equipment is not booked or reserved until confirmed.
In most cases, payment is required before the equipment can be released to you and/or installation of your equipment begins. We may also request an additional deposit, which is refunded at the end of the rental.
- For orders over thirty days away – we’ll send an invoice around four weeks before the order start date.
- For orders due to start soon – we’ll send an invoice to you once your order is confirmed. You can also pay for your rental at our warehouse upon collection.
Identification for those acting on behalf of a business, organisation or venue
Please provide two proofs of identity, one from each of the lists below:
- List A – Photo ID
- Full UK photo driving licence
- Passport
- List B – Proof of address, dated within the last three months
- Bank/Building Society statement
- Credit/Charge Card statement
- Utility Bill (Gas, electric, water, landline telephone)
- Mobile telephone bill
- Council tax bill
Identification for educational establishments & Government agencies
Please provide a Purchase Order document from your finance department.
Trade accounts are only available to customers following a period of trading history with us, and subject to our agreement.
Cancellation of a rental order must be made by email to us at hire@hi-lights.tv. As per our terms and conditions, this may levy a cancellation charge in relation to the start date of the hire:
- 30 days or more – no charge
- 14-30 days – 20% of total charge
- 3-13 days – 50% of total charge
- 2 days or less – 100% of total charge
Equipment is hired and/or sold sbuject to our Terms and Conditions of rental. Please pay close attention to these terms, including your insurance requirements and additional charges relating to late returns, uncoiled cables and damaged or lost items.